Tetra Choice Privacy Policy This policy covers all users of the Tetra Choice website. It is not necessary to register in order to gain access to the searching facilities of the site, but we may restrict access to certain areas as set out in our information about Cookie Preferences. Access to the Tetra Choice website is free of charge to all users. We are committed to protecting your privacy when you are using our online services.

COLLECTION AND USE OF YOUR DATA The personal information we collect:

  • During our registration process, we ask you for personal information such as, your name, e-mail address, billing address, delivery address, contact numbers, payment information, password and date of birth (optional) which identifies you and enables us to communicate with you.
  • We will invite you to tell us your interests, or information about you, so that we can make our communications relevant and interesting. This may include information such as your brand preferences, or the type of technology you like. It is up to you whether or not you provide us with this information.
  • When you order goods [and services] from Tetra Choice Shop we will carry out credit-checking enquiries about you. To do this we will provide some of your information to credit reference agencies.

We will use your personal information for the following purposes:

  • To send updates regarding the status of your orders
  • To process your order
  • To improve the content, design and layout of the Tetra ChoiceShop website and to facilitate knowledge management
  • To understand the interests and buying behaviour of our registered users
  • We monitor and record our communications with you, including e-mails and telephone conversations. Information collected may then be used for training purposes, quality assurance, to record details about the products/services in which you're interested, and in order to meet our legal and regulatory obligations generally.
  • If you purchase a Television or Television receiving equipment, Tetra Choice Shop is legally obliged to inform the TV Licensing Authority giving details of the address to which the equipment is to be delivered.
  • We sometimes use other companies to provide services to you or to provide services to us. To enable them to do this, we may need to share your personal information with them. When we do so, these companies are required to act in accordance with the instructions we give them and they must meet the requirements of the Data Protection Act to keep information secure.

YOUR RIGHTS

Once you have registered with Tetra Choice Shop, you can review your personal information at any time to ensure it is correct and current on the "My Account" section of the Tetra Choice Shop website. You will be able to update, correct, change or delete inaccurate details. You may also change your marketing/communications preferences here. Please note however that if you opt out of receiving marketing material you may continue to receive mailings for a short period while your change is being processed. You have the right to ask us what personal data we hold about you and you many need to contact our customer service team for full details on how to make such a request at admin@tetrachoice.com . SECURITY We take appropriate technical and organization security measures to protect your personal information and ensure that it is processed fairly and lawfully. Tetra Choice Shop uses industry standard practices to safeguard the confidentiality of your personal information, including "firewalls" and Secure Socket Layers. We do not transfer your personal information outside.

COOKIES

Our website creates multiple cookies on your machine which contain session and state information. The information within these cookies does not include any personal or financial information. Our website requires cookies to be enabled in the web browser and in any third party security programs to allow tasks such as registering, logging in, buying items or accessing accounts. Please be aware that should cookies be disabled or blocked by third party software, many of our website's features will be impaired or unavailable. By using the Tetra Choice Shop website you agree to Tetra Choice Shop using cookies that are "strictly necessary". OTHER MATTERS Children

  • The Tetra Choice Shop website is not intended for children and we ask that no-one under the age of 16 submits personal information to us or uses the site without supervision of a parent or guardian. Changes to this Policy
  • If we decide to change this privacy policy, we would post such changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. Scope of this Policy
  • This privacy policy only covers all users of the Tetra Choice Shop website at https://www.tetrachoice.com/ Other links within this site to other websites or framed third party sites within the Tetra Choice Shop website are not covered by this policy.

Contact Details

If you have any questions about this privacy policy, or the use of your personal information, or if you wish to request us to stop using your information in any way, please write to: Data Protection Officer Tetra Choice LLC 14221 Winter Hill Dr Little Elm Texas - 75068 Additional Information About Credit Checking When you order goods and services from Tetra Choice Shop we may make enquiries about you for credit reference purposes. This may include searching your records held by Experian/Equifax or any other Credit Reference Agency (CRA) and checking any details held on you by the Interactive Media in retail Group (IMRG) Security alert or other Fraud Prevention Agencies (FPAs). When CRAs receive a search from us they will place a footprint on your file that may be seen by other organizations. At all times where your information is disclosed to us we may retain it and we will protect it in accordance with this policy and keep it secure. We will retain the outcome of searches we carry out with CRAs to avoid having to make repeat searches against your credit file in circumstances where we may need to carry out further credit checks in respect of additional products or services ordered by you. We will only retain this data for a reasonable period. If you tell us that you have a spouse or financial associate, we will link your records together so you must be sure that you have their agreement to disclose information about them. CRAs also link your records together and these links will remain on your and their files until such time as you or your partner successfully files for a disassociation with the CRAs to break that link. Information on applications will be sent to CRAs and will be recorded by them. We may also give them details of your accounts and billing information, including how you manage it/them to CRAs We may tell them about payments you make to us, your account balances, and payment defaults [We may also give them historical information we hold about your payment history with us.] If you do not pay your bills on time, CRAs will record this information and it may be supplied to other organizations by CRAs and FPAs to perform similar checks and to trace your whereabouts and recover debts that you owe to them as well as us.